We ship only in India and for domestic (India) buyers as of now; orders are shipped through registered domestic courier companies and/or speed post only. Orders are generally shipped on the same day or the next day but may take up to 10 days working days depending on the number of orders and external factors from the date of placing the order and delivering of the shipment subject to the courier company/post office norms.
https://www.cotflex.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within ten working days (maximum) from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to address registered by the buyer at the time of placing the order (s).
https://www.cotflex.com is in no way responsible for any damage to the order while in transit to the buyer.
Shipping is free all over India unless specified on the product page or informed explicitly by our customer care before the shipping.
You agree to receive calls from cotflex.com / Tadoba Retail and its agents, merchants, courier partners seeking clarification/information regarding your order and any other related information as and when required and disclaim any liability of https://cotflex.com in this regard.
If a non-delivery occurs on account of a mistake by you (i.e., wrong name or address), any extra cost towards re-delivery shall be claimed from you.
In India, some state governments levy the Octroi charge(s) when the product enters the state. The Octroi charge(s) is/are payable by the recipient at the time of delivery. The courier will collect the Octroi amount from the recipient at the time of delivery.
None of the orders will be delivered if any customer/buyer does any chargeback transaction or disputes the payment with our payment gateway or banker for the return of the amount. No products will be delivered till the time all the disputes are resolved between the banker and you, and the confirmation of payment is received from our banker.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. So we reserve the right to cancel the order, which is not lawful to fulfill. In that case, the remitted amount for the canceled order will be refunded back.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Generally, the delivery of the ordered products takes 7 to 10 working days from the date of purchase.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. In accordance with the policies of the shipping companies we use, all weights will be rounded up to the next full Kilogram.
Delivery of orders would be done address specific, not person/time specific. If you have any query regarding our Shipping & Delivery Policy, feel free to contact us on firstname.lastname@example.org